Privacy Policy

1. Introduction

Media Uploader ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Discord Information: Discord user ID, username, avatar, and server membership data
• Payment Information: Email address used for Stripe payments (payment details are processed by Stripe, not stored by us)
• Verification Data: Email address provided during verification process

2.2 Automatically Collected Information

• Upload Data: Google Drive URLs, uploaded video metadata, upload timestamps
• Usage Data: Command usage, upload statistics, queue position
• Technical Data: IP addresses (via server logs), browser type, operating system
• Twitter Data: Tweet URLs generated from your uploads

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To process your video uploads to Twitter/X
• Account Management: To verify your subscription and manage your access
• Dashboard Functionality: To display your upload history and statistics
• Customer Support: To respond to inquiries and resolve issues
• Service Improvement: To analyze usage patterns and improve features
• Communication: To send important service updates and notifications

4. Data Storage and Security

4.1 Where We Store Data

Your data is stored on secure servers. We use industry-standard security measures to protect your information.

4.2 Data Retention

• Uploaded Videos: Temporarily stored during processing, then deleted immediately
• Upload History: Retained for the duration of your subscription plus 90 days
• Account Information: Retained while your account is active
• Payment Records: Retained as required by financial regulations (typically 7 years)

4.3 Security Measures

• SSL/TLS encryption for all data transmission
• Secure authentication via Discord OAuth2
• Regular security updates and patches
• Access controls limiting who can access user data

5. Third-Party Services

We use the following third-party services that may collect information:

• Discord: For user authentication and bot functionality
• Stripe: For payment processing
• Google Drive: For accessing videos you choose to upload
• Twitter/X: For posting content to your account

Each of these services has their own privacy policies and data handling practices. We recommend reviewing:

• Discord Privacy Policy: https://discord.com/privacy
• Stripe Privacy Policy: https://stripe.com/privacy
• Google Privacy Policy: https://policies.google.com/privacy
• Twitter Privacy Policy: https://twitter.com/privacy

6. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in these circumstances:

• Service Providers: With third-party services necessary to operate (Discord, Stripe, etc.)
• Legal Requirements: When required by law, court order, or legal process
• Safety: To protect the rights, property, or safety of our users or the public

7. Your Rights

Under GDPR and UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Restriction: Request restriction of data processing

To exercise these rights, contact us via Discord or email at privacy@mediauploader.site

8. Cookies and Tracking

Our Service uses minimal cookies:

• Session Cookies: For maintaining your login state on the dashboard
• Authentication Tokens: For Discord OAuth2 verification

We do not use advertising or tracking cookies.

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place when transferring data internationally.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via Discord or email. The "Last updated" date at the top indicates when changes were made.

12. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:

• Email: vfxdevy@gmail.com